Platform Terms of Service & Legal Disclaimer
1. Jurisdictional Compliance & Eligibility
MatkaBook.net operates as an online gaming and entertainment platform. However, we strictly respect local and state laws regarding online gaming and lottery participation.
- Prohibited Regions: Residents of states where online number-gaming or lottery participation is strictly banned by local state legislations (including but not limited to Telangana, Andhra Pradesh, Tamil Nadu, and Assam) are strictly prohibited from registering, depositing, or playing on this platform.
- User Liability: It is the sole responsibility of the user to ensure that their participation on MatkaBook.net complies with the local laws of their state or country. MatkaBook.net holds no liability for users who bypass geo-restrictions or violate local laws.
2. Financial Rules: Deposits, Wallets & Withdrawals
To ensure a secure, transparent, and fair gaming environment for all players, MatkaBook.net enforces the following financial protocols:
- Minimum Deposit: ₹500. All deposits are credited instantly upon payment confirmation.
- Minimum Withdrawal: ₹1,000. Withdrawal requests below this threshold will be automatically rejected by the system.
- Maximum Withdrawal: No upper limits on verified winnings.
- Same-Day Payouts: We guarantee same-day processing for all approved withdrawal requests made before 8:00 PM IST.
- No Chargebacks: Once a Matka game (Single, Jodi, Patti) is confirmed and the market closes, the bet is final. Funds used for confirmed games cannot be refunded or reversed under any circumstances.
3. KYC (Know Your Customer) & Anti-Fraud Policy
To prevent money laundering, bonus abuse, and fraudulent activities, MatkaBook.net maintains a strict KYC protocol.
- Verification: Users may be required to submit valid Government ID (Aadhar/PAN) and bank account details matching their registered name before their first withdrawal is processed.
- Single Account Policy: Each user is permitted only one active account per IP address, device, and bank account. Creating multiple accounts to exploit bonuses or manipulate markets will result in the immediate confiscation of all funds and permanent IP banning.
4. Gameplay, Technical Glitches & Market Closures
While our platform utilizes enterprise-grade servers to ensure 99.9% uptime, the following rules apply to technical anomalies:
- Void Games: In the rare event of a server crash, API failure, or delayed result declaration from the central market authority, any affected games will be declared "Void," and the original bet amount will be fully refunded to the user's wallet.
- Result Accuracy: MatkaBook.net displays live results aggregated from official market authorities. In the event of a display discrepancy, the official central market result will be considered final and binding for all payouts.
5. Responsible Gaming Commitment
MatkaBook.net is committed to providing a safe and responsible entertainment environment. Online Matka Play should be treated as a recreational activity, not a source of income.
- We strongly advise players to set daily and weekly deposit limits.
- Never chase losses or play with borrowed funds.
- Users who feel they are developing an unhealthy relationship with gaming can contact our support team to request a temporary or permanent Self-Exclusion lock on their account.
6. Grievance Redressal & Trust / Safety
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, MatkaBook.net maintains a dedicated compliance and dispute resolution channel.
If you face issues regarding withheld withdrawals, account suspensions, or suspect fraudulent activity by other users, please contact our Grievance Officer. We guarantee an initial response within 24 hours and a full resolution within 7 business days.
Designation: Chief Compliance & Dispute OfficerName: Mr. Abishek Singh
Email: [email protected]
Address: 35/A, Ganjawala Shopping Centre, Ganjawala Lane, Borivali (W), Mumbai, Maharashtra, India.